Renters
Everything You Need, Right at Your Fingertips
Everything You Need to Enjoy Your Home
Pay Rent Online
- Secure online rent payments
- Payment history and receipts
- Account balance information
- Automatic payment options
- Easy account management
Submit Maintenance Requests
Your comfort and safety are important to us.
If maintenance is needed in your apartment or rental home, our online maintenance request system allows you to quickly notify our team. Once submitted, your request is routed to the appropriate personnel so we can respond as efficiently as possible.
Providing detailed information—including photos when available—helps our maintenance professionals arrive prepared and resolve issues more quickly.
Whether it’s a plumbing concern, appliance issue, heating problem, or general repair, BRIGS works to ensure requests are handled promptly and professionally.
Stay Connected With Your Community
Finding information shouldn’t be difficult.
Our online resources make it easy to locate important documents and answers to common questions, including:
- Community rules and policies
- Resident forms
- Frequently asked questions
- Contact information
- Emergency procedures
- Move-in and move-out guidance
- Property updates and notices
Our property management team is here to help.
If you have questions about your lease, payments, maintenance requests, amenities, or your community, our experienced staff is available to provide assistance and help resolve concerns as quickly as possible.
We believe responsive communication and exceptional customer service are essential to creating a positive resident experience.
If you experience a maintenance emergency that presents an immediate risk to life, safety, or significant property damage, please contact your property’s emergency maintenance number immediately.
Examples may include:
- Major plumbing leaks
- No heat during winter conditions
- Electrical hazards
- Security concerns affecting resident safety
- Gas odors
- Flooding
For non-emergency maintenance, please continue using the online maintenance request system so your request can be tracked and scheduled appropriately.